Apple Paper Clip
This is one of those stories that shows how Apple gets it with customer service.
A customer who had his iPhone for over two weeks had to return it for repairs.
He received his replacement phone. (I have always liked it when a company provides a replacement product BEFORE they get the old product back.)
When he started looking for a paper clip to remove his SIM card, he found that Apple had provided him with one in the box. Complete with instructions on its use.
See the story complete with pictures here.
------------------------------
Got News?
We'd love to hear about your news, software or hardware discoveries... just post at: our review input forms------------------------------
Also see:
Affiliate & Supporting Sites
Get involved in your user group community
Please contact UGN... Submit Press Releases, Submit Full Articles, Send us your favorite links to resources, Submit Software Reviews, Submit Book Reviews, if you have a local user group, go here to register. UGNN is spam-free and will not share email addresses or your info with any third party. UGNN is paid for, in part, by: DT&G Online Magazine, the Design Bookshelf
The User Group Network is the first, and the original user group network for computer users everywhere including, Apple, Macintosh, IBM PC, Microsoft, Compaq, Amiga, BE/OS, Linux, UNIX, and other leading computer platforms. Hosting services are provided by The Graphic Design Network to serve the computing community. Copyright 1994 through present, all rights reserved. This site is hosted by The Graphic Design Network c/o Showker Graphic Arts & Design, a Corporation of the Commonwealth of Virginia, located in Harrisonburg Virginia, in the Shenandoah Valley of Virginia, established in 1972.