AOL cheats customers?
According to USA Today, a group is seeking class action status,
AOL is accused of illegally billing customers by creating secondary accounts for them without their consent. Then when the charges were questioned, the suit states that the company confused and deceived customers about the charges and stalled them from canceling unauthorized accounts and refused to return questioned fees.
I have been a member (Charter account) since 1991 and never experienced any problems with my bills. Even in the days when we were charged by the hour.
Of course, I experience is not the same as others. It will be interesting to see how this plays out.
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